Privacy Policy

Lake Cook Pest Control ("we," "us") respects your privacy. This policy explains what information we collect when you visit our website or contact us for service, how we use it, and the choices you have. We collect the minimum information needed to respond to you and provide pest control services — we do not sell personal information.

When you call, text, or email us, we receive the contact details you share — typically your name, phone number, email address, service address, and a description of your pest issue. We use this information to respond to your inquiry, provide estimates, schedule and perform service, and maintain records of work performed.

We keep cookies to a minimum. This website sets only cookies that are strictly necessary for it to function: a session cookie used by site administrators to sign in, and a small preference cookie that remembers your cookie choice. We do not use advertising cookies, and we do not currently use analytics or tracking cookies.

If we add analytics in the future, those tools will remain off unless you opt in through the cookie banner. You can revisit your choice at any time using the "Cookie settings" link in the footer.

Like most websites, our hosting infrastructure keeps standard server logs (such as IP address, browser type, pages requested, and timestamps) for security and reliability purposes. These logs are not used to build advertising profiles.

We use a small number of service providers to operate this website: a hosting provider that serves the site, and a database provider that stores website content. Customer reviews shown on this site are sourced from public Google reviews. Links to third-party sites (such as our Facebook or Instagram pages) are governed by those platforms’ own privacy policies.

We do not sell or rent personal information. We share it only with service providers that help us operate our business (such as scheduling or invoicing tools), when required by law, or to protect our legal rights.

We retain customer records for as long as needed to provide service, meet legal and insurance obligations, and honor guarantees. We use reasonable administrative and technical safeguards to protect personal information, though no method of transmission or storage is completely secure.

You may contact us at any time to ask what information we hold about you, request a correction, or request deletion (subject to records we must keep by law). Depending on where you live, you may have additional privacy rights; we will honor applicable requests.

Our website and services are directed at adults. We do not knowingly collect personal information from children.

If we make material changes to this policy — such as introducing analytics — we will update this page and, where appropriate, ask for your consent again through the cookie banner.

Questions about this policy or your information? Call or text (847) 224-3169, or email inquiry@lakecookpestcontrol.com.